How Shopify Merchants Save Hours Every Week Answering Customer Emails

Customer support doesn’t look hard — until you add it up.

One email might take 2–3 minutes.
Fifty emails? That’s 2+ hours gone.
Every. Single. Day.

Not because the questions are complex — but because answering them forces you to leave your inbox, dig through Shopify, and piece together information that should already be in front of you.

We built a better way.

Where the Hours Actually Go

Most Shopify merchants don’t realize how much time is lost to micro-tasks:

• Opening Shopify for every email
• Searching for the correct order
• Checking fulfillment and tracking
• Copying details back into the reply
• Repeating the same process again and again

Individually, these steps feel small. Together, they quietly steal 10+ hours a week.

One Inbox. All the Answers.

Our Chrome extension and Shopify app eliminate the busywork.

When a customer email arrives, we:

• Understand what the email is about (order status, shipping, returns, changes)
• Automatically find the relevant Shopify data
• Surface that information directly inside the email

No tab switching.
No searching.
No guesswork.

Just read, reply, and move on.

What Used to Take Minutes Now Takes Seconds

Merchants using our platform typically:

• Answer emails 2–3× faster
• Reduce time spent on support by hours every week
• Avoid mistakes caused by rushing or switching context
• Handle more support without hiring sooner than planned

Instead of spending your day hunting for information, you stay focused in one place — your inbox.

Why This Matters as You Grow

As your store scales, customer emails scale with it.

Without automation:

• Support becomes a bottleneck
• Response times slow
• You’re forced to hire earlier than expected
• Your own time disappears

By removing the friction from every reply, you buy back time — time you can reinvest into growth, marketing, or simply stepping away from the inbox.

Built for the Way Merchants Actually Work

You don’t need another dashboard to manage.

You already live in your email — so that’s where support should happen.

Our platform fits into your existing workflow and quietly does the heavy lifting in the background, saving you hours without changing how you work.

Less searching.
Faster replies.
Hours saved every week.

👉 See how much time you could save answering your next customer email.